NewHome › Forums › OSSC, OSSC Pro and DExx-vd isl › OSSC – Discussion and support › Remote isn't working › Reply To: Remote isn't working
BuckoA51In that case it sounds like either the remote is faulty and has lost its programming or the OSSC IR sensor doesn’t work. Since I have to manually program the remote when I get them in, each one is tested but I guess it is possible one slipped through. Would you be happy for me to send you out a tested replacement remote as a first step, then if that doesn’t work we’ll RMA the OSSC itself?
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