No Audio from HD Retrovision Genesis cable

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  • October 31, 2017 at 3:47 PM #16609
    Frank Castle
    Participant

      I got my OSSC last week, and what an amazing piece of kit it is!

      It works perfectly with my scart cable and snes, strangely enough.. I get no audio from the HD Retrovision Genesis cables?

      I’m playing this on a small 32 inches Samsung set. The same HD Retrovision cables works perfectly with audio when connected into the component inputs on the tv itself. I also have the adapters they’re released for Saturn and Sega master system compatibility, and they they work no problems in 240p on the same system.

      Now! Using the OSCC..

      The video output is perfect, but I get no audio. I have pushed the little switch on the side. I even bought other two different stereo to 3.5mm adapters, thinking my original adapter maybe had a problem, and still nothing.

      I’m not using any home theater system, the hdmi output of the ossc goes straight into the tv set.

      The manual mentions that sometimes there’s no audio with certain upconverting modes and some tv, so I tried switching to other modes (3x?, 4x,5x i think), and no dice. Still no audio.

      I have tried it with my Sega Genesis model 2 and White Japanese Sega Saturn.

      I’m sure I’m just missing a very obvious option as those cables are known to work with the ossc.

      October 31, 2017 at 5:14 PM #16612
      megari
      Participant

        A few things come to mind:

        • Is the TX mode setting set to HDMI? This should be the default for OSSC 1.6.
        • Is the firmware version shown on startup 0.78a? This is the first firmware to support audio on OSSC 1.6.
        • Can you make sure you have plugged the 3.5mm audio jack to the correct audio input (A1 out/A2 in)?
        • Can you try setting the switch to the other position, just in case?
        • Can you try another device connected to the OSSC to see if any sound comes through?
        • Can you try with another monitor/TV to see if this might be a compatibility issue with this particular TV set?
        November 3, 2017 at 2:12 AM #16731
        brandorf
        Participant

          I just got my OSSC 1.6 today, and I am having the same issue, with the same cable.

          Is the TX mode setting set to HDMI? Yes
          Is the firmware version shown on startup 0.78a? Yes
          Can you make sure you have plugged the 3.5mm audio jack to the correct audio input (A1 out/A2 in)? Yes
          Can you try setting the switch to the other position, just in case? Tried both positions.
          Can you try another device connected to the OSSC to see if any sound comes through? Tried the headphone line out of my laptop, no change.
          Can you try with another monitor/TV to see if this might be a compatibility issue with this particular TV set? Neither my TV, nor my Capture device show any audio input.

          Anything else to try?

          November 3, 2017 at 2:43 AM #16732
          megari
          Participant

            Very odd. I have the HD Retrovision Genesis component cable myself and the sound does come through all right. One more thing to check: what is the audio downsampling setting set to? Can you try it both ways?

            November 3, 2017 at 3:02 AM #16733
            megari
            Participant

              Also, if you’ve updated the firmware, please make sure you used an audio enabled firmware version.

              November 3, 2017 at 3:08 AM #16734
              brandorf
              Participant

                Agreed odd, changing the sampling did nothing, but on a whim I hit reset settings, then threw the switch back into the forward setting, and it seems to work fine now.

                November 3, 2017 at 4:25 AM #16736
                megari
                Participant

                  Trying to reset the settings was going to be my next suggestion. Glad it works now. 🙂

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