Sleep mode needs power reset

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  • July 7, 2024 at 6:31 PM #62310
    Opualuan
    Participant

      I’ve had issues with ossc pro going to sleep and not waking up. Recently I changed the av3 input, display/osd/oled went off, no leds. Waking with remote or power button on the unit doesn’t work, only unplugging power for a time. I was using old fw- upgraded to .75 and it’s happened again. Is this a know issue?

      July 8, 2024 at 10:30 AM #62323
      marqs
      Participant

        Sounds like a hardware defect since there is no such sleep mode. Did that only start occurring after some usage period? You can try if resetting settings to defaults helps, otherwise RMAing the unit may be the only option is the problem persists.

        July 16, 2024 at 6:32 AM #62468
        Opualuan
        Participant

          I’ve seen it since day 1. Reset/fw didn’t help. Going to investigate rma.

          July 16, 2024 at 6:32 AM #62469
          Opualuan
          Participant

            I’ve seen it since day 1. Reset/fw didn’t help. Going to investigate rma.

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