Sync lost when switching lights on/off

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  • #13094
    y0da
    Participant

      Hello.

      In my new house, I loose sync when I switch the lights on in my game room.
      It happens also when I turn something on in my other rooms.
      The house is not grounded.

      What should I buy to avoid this issue once and for all?
      Should I only connect the OSSC or the other consoles too?

      Thank you for your help.

      #13242
      BuckoA51
      Keymaster

        I’d be curious if you do ever find a solution to this, we had another issue where a customer lost sync whenever his fridge turned on.

        #13247
        y0da
        Participant

          I may have a clue at 1:50 in this video.

          But I want to be sure before buying anything.
          Additional informations are welcome.

          #13258
          BuckoA51
          Keymaster

            I’d be curious to know if they actually work too, seems a bit like it could be snake oil but I don’t know enough.

            #13267
            crx91
            Participant

              Having no grounded house in 2017 it’s something awful. At least here in Italy it’s illegal too…
              Electronics devices can be easly damaged whithout a proper ground. An the situation it’s even tragic when you switch off a light and an important disturb it’s eneveloped in your impiant…
              Seriusly call an electrician and fix the issue as soon possible!

              #13272
              y0da
              Participant

                I already called an electrician, he changed all my electrical switchboard with ultra low tolerance one.
                Therefore, the house is not grounded (only the switchboard).
                With that new switchboard, the house doesn’t have to be grounded according to the law in France.

                I do not have disturb on my other electrical devices, only the OSSC.

                #13273
                crx91
                Participant

                  You can try to change the light switch, it should help to remove the disturb. When they are very worn they know to create high disturbs in the impiant…

                  #13275
                  paulb_nl
                  Participant

                    Does it also happen when you put the OSSC in another room? Do you have the console directly connected to the OSSC and the OSSC directly connected to the tv? Try to unplug every other device in every room, maybe some other device is interfering.

                    If it’s only the OSSC then maybe a different power supply will help?

                    #13283
                    y0da
                    Participant

                      I lived in a brand new building before acquiring my house.
                      I remember that I also lost sync randomly and suspected my neighbours to turn something on or off when I was playing.
                      The flat was grounded for sure.

                      So it must be either the power supply or the power strip. Right?

                      #13324
                      marqs
                      Participant

                        The power surge may not only couple through ossc power supply but also affect the sync signal coming from the console. You could try powering OSSC from a 4.5V battery or dedicated UPS (if you can get one) to see if it makes a difference. In general, a device generating surges could be placed behind a noise filter (easy if it’s a single one like fridge) to prevent it affecting other sensitive devices. Alternatively, you could connect all your AV equipment to a single electricity splitter and then connect than to mains via the noise filter.

                        #13328
                        BuckoA51
                        Keymaster

                          Do you have a recommended noise filter Marqs?

                          #13336
                          y0da
                          Participant

                            Thank you for your time.

                            I currently hooked everything on this https://www.pearl.fr/article/PE4458/bloc-multiprise-multimedia
                            The light switch is at the opposite of the same room.

                            How can I hook up a 4.5v battery to the OSSC?
                            Can you link me some noise filters? I live in France and don’t really know what this is.

                            Have a nice day

                            #20392
                            y0da
                            Participant

                              Quick update on that.
                              I tried tu run the OSSC with an external power source (usb cable from my laptop on battery) and the issue still occurs.
                              I tried to hook it up on another TV, same issue.
                              I tried to hook my setup on another power strip, same issue.

                              As I said earlier, I lived in a brand new grounded building and the issue also occurred.
                              I do not know where it comes from

                              #20459
                              BuckoA51
                              Keymaster

                                Have you tried one of those mains conditioning power strips?

                                #20467
                                y0da
                                Participant

                                  Do you mean something like that?

                                  https://www.amazon.fr/Belkin-BSV804ca2M-Multiprise-Parafoudre-Protection/dp/B00NLYV7VS/ref=sr_1_1?ie=UTF8&qid=1522267705&sr=8-1&keywords=parafoudre+8+prises

                                  I am french and the electrical stuff does not translate very well if you’re not familiar with the subject.

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