[Morden]

The cable appears to be heat sealed or glued shut, but it’s a regular male to male SCART cable I got ages ago. The Vogatek MK IV has six resistors connected to different signals on the RGB socket, which I’m assuming is to make the signals safe for consumer electronics like TVs, or other devices with SCART input. It doesn’t send audio over SCART, though.

Like I said, This is what I’ve been using for many, many years, and thus far, everything worked fine. I’ve connected this particular supergun to other scalers, to a DVD-R recorder and to different TVs. This would be the first time I’ve experienced any issues. Even now, when my OSSC is down, I continue to use it with my TV directly.

I feel like I’m defending myself at this point. I’m well aware the cause of this can be any number of things, but all I can tell you are basically two things: During the last X years, I haven’t experienced any other unusual things or equipment malfunctions with my current setup, and the OSSC suddenly went bonkers after working perfectly fine for two months of every day use. And I do mean every day.

It seemed quite random. I have played hours upon hours of Taito F3 games before, and even though many people claim they can’t even get a picture from the F3, I got one. Maybe I’m lucky. All scaling multiples work on my TV as well. Same goes for my PC screen. The display showed garbled characters for a fraction of a second, and that was that.

Clearly, the OSSC is not completely dead. It does “work”, but only for about 10 minutes from power up, after a long cool-down period.

How do you propose we handle this? I’d like nothing more than to continue using this great product. It wasn’t exactly cheap, so I can’t just say “oh well … I guess I’ll buy another one”.

[Morden]

I wouldn’t know about Vogatek’s output sync, BUT … there’s definitely something wrong with the OSSC itself. To eliminate the possibility of the Supergun being at fault, I have tested the OSSC with consoles via RGB SCART and the symptoms are the same. It works for a while, but then, the screen goes black. It’s like that with everything now. Plus, the console image had some weird flutter on brighter colors, which I didn’t see before.

Also, the Vogatek worked perfectly fine up until yesterday, and it still works when connected directly to the TV. I’ve had it for a while and never had any issues. I’ve used it with other scalers as well. No issues.

I feel that at this point I have confirmed it’s an issue with the OSSC itself. How does the warranty process work and who do I need to contact to get things going? Thanks!

[Morden]

A small update. It seems that after some cool-down time, the OSSC can display picture from CPS2 and Neo Geo [haven’t tested anything else], but it only works for about 10 minutes or so. After that, the red diode will start blinking and lose the signal, until there is no picture at all, and “no sync” appears on the LCD display.

I’ve been using the OSSC every day since I got it, and this never, ever happened with any of my boards. Not even the F3, once it locked onto the signal. I honestly have no idea what could be at fault.

As for the TV prongs, my current TV setup hasn’t changed for years. I use arcade PCBs with it directly via SCART, but the TV’s scaling leaves a lot to be desired. That’s why I got the OSSC. Arcade boards get their power from an ATX PC power supply. I don’t know how this setup could have damaged the OSSC after working perfectly for so many years, without any incidents with all of my other equipment.

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