Privacy and cookie policy
VideogamePerfection.com privacy policy
VideogamePerfection.com/VGP Media Ltd provides this web site as a service.
We recognise that your privacy is important. This document outlines the types of personal information we receive and collect when you use VideogamePerfection.com, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
VideogamePerfection.com / VGP Media Ltd strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers, consumers and online visitors privacy on our web site.
Personal Information
VideogamePerfection.com / VGP Media Ltd collects personally identifiable information from the visitors to our web site only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.
This data is collected if you purchase an item or service from us, request information from us, participate in a contest or sweepstakes, sign up to join our email list or request some other service or information from us. The information collected is internally reviewed and may be used to improve the content of our web site, notify our visitors of updates and respond to visitor inquiries.
Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.
When you make a purchase
So that we can fulfil your order, we collect and process your name and address when you make an order on the site. All credit/debit card data is stored and processed by Stripe. Customer credit/debit card data is not available to us directly. At any time we can only see the last four digits of your credit/debit card number and the full number is obfuscated in all our records. You can review Stripe’s privacy policy here.
If you select the option “Save payment information to my account for future purchases” during checkout, your financial information will be saved with Stripe to speed up future transactions. This step is entirely optional. Your credit/debit card numbers are held securely by Stripe, and cannot be seen by us, even if you opt in.
Once an order is placed we will either ship the items/provide the service you ordered or issue a refund if there is a problem with the order. We cannot charge your card again unless you submit a new order.
So that we can fulfil your order, a copy of your purchase receipt (containing your name, delivery and billing address and details of the items you ordered) is e-mailed to us when you make a purchase through the site and this information is kept on-file for accounting and tax purposes. Under Irish law we must keep records of where our orders where shipped to for a period of six (6) years to prove that VAT was applied correctly.
For tax and accounting purposes some or all of your order data is stored with Xero.com, where it is processed and used for accounting and book keeping process. No customer credit/debit card information is ever stored with Xero.com. Xero.com have no authorisation whatsoever to use your data for any other purpose other than to store it and use it where it is strictly necessary under law for bookkeeping and tax reporting purposes. You can review Xero.com’s privacy policy here.
When you sign up to our forum or newsletter
We collect only usernames, e-mail addresses and IP addresses when you sign up to participate on our forum or through our newsletter.
This information is held on file so that you can receive the newsletter or continue to participate in our forums. If you no longer wish to receive our newsletter, you can use the unsubscribe link in the newsletter or contact us directly. If you no longer wish to participate in the forums and wish for your account to be purged, please contact us directly.
We use an external SMTP server to deliver our newsletter – What that means is, we write the newsletter and pass it on to a third party to deliver it to your inbox. The company we use is Microsoft Europe and their privacy policy can be found here. E-mail is not a secure means of communication. Once an e-mail leaves our servers or Microsoft’s servers, it is often bounced around different servers (computers) on the internet as it works its way to its final destination. Neither VGP Media Ltd nor Microsoft have any control over this. We cannot make guarantees that every third party that processes the e-mail along the way will be fully GDPR compliant.
Private messaging system – For the convenience of our users, we have added a private messaging system to the sites forum. The private messaging system, when available, will allow you to send messages to other users of the site that cannot normally be viewed by anyone else on the site.
While we take precautions to make sure that these messages remain private, VideoGamePerfection.com/VGP Media Ltd cannot and does not warrant that these messages are secure. Private messages are stored on our server and we cannot guarantee your privacy in the event of a hacking attack or similar. Furthermore, if we strongly suspect that the facility is being abused, for example to transmit or share copyrighted material, or to carry out organised harassment of another forum member, we reserve the right to read these messages and delete them or forward them to law enforcement. If greater security is required, please arrange to use a secure messaging system off-site.
We reserve the right to remove or change the private messaging system at any time. We may delete or remove access to private messages at any time, without giving notice. Please ensure that you backup any important messages you send or receive.
When visiting our site
IP addresses are logged to prevent abuse and spam. An IP address cannot be used to personally identify you without additional data from your ISP that is not available to us.
Use of Cookies and Web Beacons
We may use cookies to help you personalise your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your web browser to enable our systems to recognise your browser. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise the sites pages, or register with any of our site’s services, a cookie enables VideoGamePerfection / VGP Media Ltd to recall your specific information on subsequent visits.
You have the ability to accept or decline cookies by modifying your web browser. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.
A web beacon is a transparent image file used to monitor your journey around a single web site or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.
We may serve third party advertisements that use cookies and web beacons in the course of ads being served on our web site. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.
Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn’t cause a problem with our site.
Google’s use of the DART cookie enables it to serve ads to you based on the sites you visit on the internet. You may opt out of the use of the DART cookie, or learn more about its use, by visiting the Google ad and content network privacy policy. No personally identifiable information is provided or collected through this system.
Children’s Online Privacy Protection Act
This web site is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children’s Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age. You must be 18 years or older to purchase items from our online store. Persons under 18 wishing to purchase items should ask a parent/guardian to place an order on their behalf.
Non-Personal Information
In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organisations for commercial purposes.
Release of Information
If VideoGamePerfection.com / VGP Media Ltd is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our web site of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honours any opt-out requests you might make of us.
How You Can Correct or Remove Information
We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our web site and would like a copy of that information, or you would like that information deleted from our records or would like to update or correct that information, please click on this link and use our Contact Us page.
Please be aware that we may be legally obliged to retain certain historical data (such as invoice details) in order to comply with other legal and tax requirements.
Third Parties
Third party companies may on occasion be granted access to our website, for the purpose of website maintenance, accounting and book keeping or auditing. These third parties are not authorised to use or share your data in any way and will only access data that is necessary to carry out their tasks. In the case of accountants, book keepers and auditors, your data will be used strictly in line with Irish law for tax reporting and company auditing.
GDPR
Under EU data protection rules, you have a right to request details of all information that we hold on you and for that information to be removed. To initiate a GDPR information request, please contact us here. To prevent abuse of this system. we will require formal identification before sending you the personal information we have on file.
Please note – Certain information, such as that pertaining to completed orders, cannot be removed as it is legally required for tax reporting purposes. This data will be removed when we are legally able to do so.
Data Breaches
In the event VGP Media Ltd/VideoGamePerfection.com suffers a data breach, you will be notified as promptly as possible.
Updates and Effective Date
VideogamePerfection.com / VGP Media Ltd reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.
Legal Disclaimer
VideogamePerfection.com / VGP Media Ltd provides this website as a service.
While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date.
The materials contained on this website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. VideogamePerfection.com / VGP Media Ltd does not accept any responsibility for any loss which may arise from reliance on information contained on this site.
Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer or mobile device such as a smartphone or tablet. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of this site is prohibited without the prior written consent of VideogamePerfection.com /VGP Media Ltd.
Our site is supported by advertising. You are NOT permitted to use any kind of ad-blocking software to circumvent advertisements on this site. Doing so jeopardises the future of all our websites. We reserve the right to block or otherwise restrict access to our site if we detect that you are using ad-blocking software.
Some links within this website may lead to other websites, including those operated and maintained by third parties. VideogamePerfection.com / VGP Media Ltd includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply).
Content on this site (including video content) may contain images of copywritten software programs. These programs and their related imagery are the copyright of their respective owners. VideogamePerfection.com / VGP Media Ltd uses these images for informational purposes and for identification and critical commentary on the computer program in question. It is believed that this use qualifies as fair use under United States copyright law, as such display does not significantly impede the right of the copyright holder to sell the copyrighted material and presents ideas that cannot be exhibited otherwise.
This website and its contents are provided “AS IS” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Reproduction, distribution, republication, and/or retransmission of material contained within this website are prohibited unless the prior written permission of VideogamePerfection.com / VGP Media Ltd has been obtained.
Agreeing to Terms
If you do not agree to the terms and conditions as posted above on this web page, please do not use this site or any services offered by this site.
Your use of this site and its services indicates acceptance of these terms and conditions.
