Reply To: sync cleaner support


Is anybody else using the same power supply solution without the interference that you are experiencing, and installed in the same location as yours? I’m guessing that the power supply is the most likely culprit, either introducing noise via the power lines, or due to proximity to components that are susceptible to noise (or both).

Also, does the PSU have a separate DC and AC ground? If so, are they continuous? I’ve read of folks resolving interference by simply connecting the DC and AC ground points, specifically on HAPP power supplies, but possibly a solution on other models as well.