Audio only comes through the left channel (auxiliary port)

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  • #37138
    PyroPaperPlanes
    Participant

    I finally got around to testing my OSSC with my Nintendo Wii with Component Cables + RCA to Auxiliary for sound. To my horrible realization, my unit seems to be processing audio only through the left channel. I’m using an RCA to 3.5mm adapter to connect to the port left of the HDMI connector. I’ve also tested this port with a seperate auxiliary cable directly to my phone, with the same result. I can confirm it’s not my cables (I tested both cables directly to my speaker, and they work fine). I’ve also tried toggling the tiny switch + testing the other auxiliary port – no sound comes through at all upon doing this.

    Is there something I’m missing? Or did my unit ship damaged? If it’s the latter, I’m not sure what to do as I stupidly didn’t test this until now (my unit shipped last December). 🙁

    #37141
    nmalinoski
    Participant

    If you bought it from VGP, use the Contact Us link in the main navigation to set up a help request and potentially RMA your unit.

    #37247
    dannahan
    Participant

    I had the same issue as well

    Please see video. Only one channel works depending how deep you plug in the 3.5mm stereo jack.

    I completed the contact us form and purchased from VGP. Please update us on what else we should do.

    #37553
    dannahan
    Participant

    I tried with a new cable, but i’m still having the same issues with the left and right speakers not working simultaneously.

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