Ossc suddenly shocking me and has bad picture

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  • April 30, 2021 at 4:20 AM #47064
    kruuth
    Participant

      Ok so I just went to fire up the OSSC and touching it delivers a small electric shock. Haven’t had this happen before. Also the image looks like crap. Is there something that I did? Where would I even start troubleshooting this? I thought it might have been the SCART selector but it happens even when directly connected. Sound comes across fine, the video only shows distorted blue.

      April 30, 2021 at 2:15 PM #47078
      BuckoA51
      Keymaster

        Did you buy that from us? If so I’d discontinue use and contact us immediately for an exchange.

        April 30, 2021 at 3:01 PM #47082
        kruuth
        Participant

          Yes, I bought from you. Who do I contact?

          April 30, 2021 at 3:05 PM #47083
          kruuth
          Participant

            Ok email sent.

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